1. Inspect the box
Ensure the packaging is intact and the hologram seal is untampered. Do not use devices purchased from unknown resellers. Buy directly from the official store or trusted partners.
Follow this streamlined guide to initialize your device, back up your recovery seed, and start using Trezor Suite for secure crypto management. This page includes a persistent “Add Trezor” banner linking to trezor.io/start so you can jump to the official flow anytime.
Ensure the packaging is intact and the hologram seal is untampered. Do not use devices purchased from unknown resellers. Buy directly from the official store or trusted partners.
Update your OS and browser. Avoid public Wi‑Fi. Consider creating a fresh local user account for wallet activities.
Have a pen and the supplied recovery card ready. Optionally use a metal seed backup. Never take photos or store the seed digitally.
https://trezor.io/start.
No support agent, website, or application will ever ask for your recovery seed. If anyone requests it, it’s a scam. Only enter the seed on the device when recovering.
Malware can alter clipboard contents. Confirm receiving and sending addresses on the Trezor screen before approving.
Update firmware via Trezor Suite when prompted. Read release notes and verify prompts on the device.
Passphrases derive a hidden wallet from your seed. You must remember it exactly; losing it means losing access to funds.
Consider separate accounts or hidden wallets for privacy, testing, and larger holdings.
Bookmark official URLs. Be cautious of ads or emails claiming urgent action. Check certificates and content before interacting.
After several failed attempts, the device will wipe itself for safety. You can recover the wallet using your recovery seed via the recover wallet flow.
Your funds are safe as long as your seed (and passphrase, if used) are secure. Acquire a new device and restore with your seed.
Cancel immediately. Verify you’re using the latest Suite, check for malware, and only proceed when the address on the device matches Suite.
A sequence of words (typically 12, 18, or 24) that encodes your private keys. Anyone with it can control your funds. Protect it offline.
Yes. Your keys stay on the device. You can connect to Trezor Suite on any trusted computer, verify addresses on the device, and transact normally.
The desktop app reduces browser‑based attack surface. Use the official web app only at trusted URLs and modern browsers.
Check signatures or hashes published by Trezor when available, and verify that your OS does not flag the installer.